Skip to content
  1. FREE SHIPPING & 30-DAY RETURNS

Return Policy

 

At Miranda Artisan Leather, we are committed to providing the highest quality leather goods that reflect craftsmanship, durability, and timeless design. We stand by the exceptional quality of our products and hope you love them as much as we do. However, if you are not completely satisfied with your purchase, we are here to help.

 

Return Eligibility

Your satisfaction is our priority. While we do not charge restocking or return shipping fees, we kindly ask that you thoughtfully consider your decision before initiating a return. Our leather jackets are carefully crafted with attention to detail and designed for lasting durability.

Should you wish to proceed with a return, please ensure the following conditions are met to facilitate a smooth process:

  • Items must be returned within 30 days of receipt.
  • Items must be unused and in their original condition.

 

How to Initiate a Return

To begin the return process, please follow these steps:

1. Contact our customer support team at sales@mirandartleather.com, providing your order number and reason for the return.

2. Our team will issue a Return Authorization (RA) number, along with a traceable shipping label and detailed return instructions.

3. Ensure the item is securely packed in its original packaging. Attach the provided return shipping label to the package.

4. Ship the item within 3 days of receiving the RA number to ensure timely processing.

 

Refund Process

• Once your return is received and inspected, we will notify you via email. Please allow 5-7 business days for the inspection process.

• If approved, your refund will be processed, and a credit will automatically be applied to your original payment method. Please note that it may take 5-10 business days for the refund to reflect on your account, depending on your bank or card issuer.

 

Exchanges

If you would like to exchange an item for a different size, please contact us at sales@mirandartleather.com. We will do our best to accommodate your request, subject to product availability. Kindly note that we must first receive and inspect the original leather jacket before shipping the replacement. Once your return is processed and approved, we will send the replacement at no additional cost.

Please note that all exchange requests are subject to stock availability, and we recommend contacting us promptly to ensure we can fulfill your request.

 

Damaged or Defective Items

If you receive an item that is damaged or defective, we sincerely apologize. Please contact us within 48 hours of receiving the product at sales@mirandartleather.com with photos and a description of the issue. We will arrange for a replacement or refund as quickly as possible at no extra cost to you.

 

Questions?

For any further questions or assistance with returns and exchanges, please reach out to our customer support team at sales@mirandartleather.com. We’re here to ensure your experience with Miranda Artisan Leather is exceptional from start to finish.